Black Raccoon Consulting
Gym and Fitness Business Consultants
WellnessLiving
An all-in-one business management platform designed for gyms, studios and wellness operators looking to streamline operations and improve client engagement. Bringing together scheduling, bookings, payments, CRM, automated marketing and reporting in a single system, WellnessLiving helps fitness and wellness businesses reduce admin, scale efficiently and deliver a seamless, connected experience that supports growth and long-term retention.
Wellnessliving
Business Description:
WellnessLiving, trusted by over 7,500 fitness, health, and wellness businesses worldwide, is an all-in-one business management software designed to simplify operations and drive growth. Supporting fitness studios, gyms, wellness centers, med spas, yoga studios, personal trainers, and more, WellnessLiving provides powerful, customer-first tools for scheduling, client management, marketing, and payments—all in a single, cloud-based platform. With integrated mobile apps and customer retention-focused solutions, WellnessLiving helps businesses attract, engage, and keep loyal clients with ease.
Services/Products:
Scheduling & Online Booking – Class, appointment and session scheduling with real-time availability and self-service booking.
Membership & Client Management – Centralised tools to manage memberships, packages, passes and client profiles.
Payments & Billing – Integrated payments, recurring billing and automated collections.
CRM & Lead Management – Enquiry tracking, pipelines and follow-up tools to support sales and conversion.
Automated Marketing & Communication – Email, SMS and campaign automation to support engagement and retention.
Branded Mobile App – Customisable client app for bookings, payments, schedules and on-the-go engagement.
Loyalty & Rewards Programmes – Built-in tools to encourage repeat visits and long-term client loyalty.
Reporting & Business Insights – Dashboards and analytics covering revenue, attendance, client behaviour and performance.
Multi-Location Management – Scalable functionality for businesses operating across multiple sites or brands.
Offer/Promotion:
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